These Terms and Conditions govern your use of Hollywood, Pakistan's online casino and sports betting platform. Please read them carefully before creating your account or placing any bets. By registering, you confirm that you have read, understood and agreed to all terms below.
These are the most important points from the full Terms and Conditions — but please read the complete document below as well
Hollywood is strictly for adults aged 18 and over. Any account found to belong to a minor will be immediately closed and all funds returned to the verified payment source. Age verification is required during the registration process and may be requested again at any time.
Each individual is permitted to hold one Hollywood account. Creating multiple accounts — whether under your own name, a different name or using another person's details — is a breach of these Terms and will result in all accounts being permanently suspended and balances forfeited.
Hollywood operates exclusively in Pakistani Rupees. Deposits and withdrawals are processed via JazzCash, Easypaisa, Raast, Bank Transfer and cards. There are no hidden conversion fees. Withdrawal requests are processed to the same payment method used for the deposit wherever possible.
Once a bet is confirmed and accepted by the Hollywood system, it cannot be cancelled or amended by the player. Please review your selections carefully before confirming. Hollywood reserves the right to void bets in cases of obvious pricing errors or market integrity issues.
All promotional bonuses, free bets and cashback offers are subject to their own specific terms including wagering requirements and time limits. General Terms and Conditions apply alongside bonus-specific rules. Attempting to abuse bonus offers will result in account review and potential suspension.
Hollywood reserves the right to suspend, restrict or close any account that breaches these Terms, engages in fraudulent activity, attempts to manipulate markets or uses automated betting systems. In such cases Hollywood may withhold outstanding balances pending investigation and will not be obligated to restore access.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player" or "you") and Hollywood ("the Platform", "we", "us" or "our") governing your access to and use of the Hollywood website, mobile application and all related services including sports betting, Live Casino, Slot Games and any other products offered under the Hollywood brand at hollywood.ml.
By accessing the Hollywood platform, creating an account, depositing funds or placing any bet or wager, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree to these Terms, you must not use the Hollywood platform.
These Terms should be read alongside Hollywood's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and Hollywood. In the event of any conflict between these Terms and any bonus-specific terms, the bonus-specific terms will apply to the relevant promotion only.
These Terms are written in plain English for the convenience of Pakistani players. They are intended to be fair and transparent. If anything is unclear, please contact Hollywood support before registering.
To open and maintain a Hollywood account, you must meet all of the following eligibility requirements at the time of registration and on an ongoing basis throughout your use of the platform:
Hollywood reserves the right to decline any registration application at its sole discretion, without being required to provide a reason. The Platform also reserves the right to request additional verification documents — such as a CNIC, proof of address or payment method verification — before activating an account or processing a withdrawal.
Hollywood strictly prohibits the registration of accounts by or on behalf of minors. Any person found to have knowingly facilitated access to the platform for a minor will have their account permanently closed and may be reported to the relevant authorities.
Once your Hollywood account is active, you are solely responsible for all activity that takes place within it. This includes all bets placed, deposits made, bonuses claimed and withdrawals requested, regardless of whether you authorised each individual action or not.
Hollywood will not be liable for any losses incurred as a result of unauthorised access to your account where you have failed to take reasonable steps to protect your login credentials.
All financial transactions on Hollywood are processed exclusively in Pakistani Rupees (PKR). Hollywood supports the following payment methods for both deposits and withdrawals: JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards and other approved mobile wallets as made available from time to time.
Hollywood does not charge players any fees for standard deposits or withdrawals. However, your payment provider (e.g. your bank or mobile wallet) may apply their own transaction charges, for which Hollywood takes no responsibility.
Hollywood reserves the right to reverse a withdrawal request back to your account balance if the request cannot be completed for technical or verification reasons. In such cases, you will be notified and can resubmit the request once the issue has been resolved.
The following rules apply to all sports betting activity on Hollywood, including Cricket, PSL, T20 internationals, Football, Esports and all other sports markets available on the platform.
Specific settlement rules for individual sports — including detailed PSL and T20 cricket rules — are available in the Sports section of the Hollywood platform. These detailed rules form part of these Terms and Conditions by reference.
The following rules apply to all casino activity on Hollywood including Live Casino (Baccarat, Roulette, Blackjack, Teen Patti) and all Slot Games available in the Game Lobby.
Hollywood offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the following general conditions, in addition to any promotion-specific terms communicated at the time the offer is made.
If you wish to withdraw your deposit without meeting the wagering requirements, Hollywood may deduct any active bonus balance before processing your withdrawal. Review bonus terms carefully before accepting any offer.
Hollywood is committed to supporting responsible gaming. Betting and casino games are intended as entertainment for adults who can afford to play within a defined budget. They are not a reliable source of income and should never be treated as such.
For full details of Hollywood's responsible gaming tools and guidance, please visit the Responsible Gaming page.
The following activities are strictly prohibited on the Hollywood platform. Engaging in any of these will result in account suspension, forfeiture of balances and, where applicable, reporting to relevant authorities.
Hollywood reserves the right to restrict, suspend or permanently close any account at its sole discretion, including but not limited to the following circumstances:
Where an account is suspended pending investigation, Hollywood may withhold any outstanding balance until the investigation is concluded. If the investigation confirms a breach, balances may be forfeited. Where no breach is found, the account will be reinstated and funds returned.
Players wishing to voluntarily close their account for any reason may do so by contacting Hollywood support. Verified balances at the time of closure will be returned to the player's registered payment method following standard verification.
Hollywood provides its platform on an "as available" basis. While the team works hard to maintain high uptime and system reliability, Hollywood does not guarantee uninterrupted access to the platform at all times. Scheduled maintenance, unexpected technical faults or third-party service disruptions may occasionally affect availability.
Nothing in these Terms limits Hollywood's liability for fraud, gross negligence or any other liability that cannot be excluded by law.
Hollywood collects and processes personal data in order to operate the platform, process transactions, verify identities and comply with standard anti-money laundering obligations. The full details of what data is collected, how it is used and how it is protected are set out in Hollywood's Privacy Policy, which forms part of these Terms by reference.
Hollywood reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, Hollywood will notify active players via email or an in-platform notification prior to the changes taking effect. The updated Terms will be published on this page with a revised "Last Updated" date.
Your continued use of the Hollywood platform following the publication of updated Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact support to request account closure.
It is your responsibility to review these Terms periodically to stay informed of any updates. Hollywood recommends checking this page whenever you receive a notification about a Terms update.
If you have any questions about these Terms and Conditions, need clarification on any section, or wish to raise a complaint about any aspect of Hollywood's service, please contact the support team. Hollywood is committed to responding to all queries in a timely and helpful manner.
If you are contacting Hollywood regarding a complaint, please include your registered account username, a description of the issue and any relevant dates or transaction IDs. This will help the team resolve your query as quickly as possible.